Jade Dental Practice

Christmas and New Year Opening Times

23rd December 9.00am - 5.00pm

26th December Closed
27th December Closed

28th December 9.00am - 5.00pm
29th December 9.00am - 5:00pm
30th December 9.00am - 5:00pm

2nd January Closed

3rd January 9.00am - 5.00pm

If you are in pain and require emergency dental advice or assistance outside of these hours, please call Dentaline on 01634 890300 or NHS 111.

In the meantime have a lovely Christmas and a Happy New Year!

Jade Dental Practice - Patient Satisfaction Survey

In our effort to improve our services, we invite you to participate in this brief survey and tell us how well our practice is meeting your expectations.

Please complete the questions below, using the following scale:

1 = Totally disagree

2 = Part disagree

3 = Neither agree nor disagree

4 = Part agree

5 = Fully agree

1. The information available to me (e.g., in leaflets at reception) covers all that I need to know about using the practice’s services and looking after my dental care:

2. I’m usually able to book appointments at times that suit me:

3. When I have to pay for services, I believe the practice provides fair value for money:

4. It’s easy for me to enter and move around the building:

5. The reception, treatment room and other parts of the practice are always clean, comfortable and tidy:

6. Whenever I want to talk about anything privately I am able to do so in a quiet area:

7. I always feel well treated when I call to make an appointment or visit:

8. I have confidence in the knowledge and abilities of the dentists, hygienists and others involved in providing my dental care:

9. I’m always treated with dignity, gentleness and care by the dentist and others:

10. My opinion is always taken into account when my treatment options are being discussed and agreed:

Please answer the specific questions about your visit today:

1. I was kept waiting beyond the time of my appointment:

2. The dentist/hygienist talked to me about ways that I can prevent gum or tooth problems:

3. I would know how to make a complaint about my treatment today if I needed to:

4. The dentist/hygienist explained the treatment options including risks and benefits:

5. I knew how much I would have to pay for treatment, before I started it:

Was your treatment:

My dentist's name is:

On a scale of 1 to 10, where 1 means "not at all" and 10 means "definitely". Please score how likely you would be to recommend our practice to another person:

Please briefly say why you chose this score:

Date of survey:

Name:

Email: